Review Generation and Reputation Management
We all know what they say about first impressions, and your online reviews are often the first thing a new customer will see. Creating a positive reputation online does not happen by accident. Of course, it starts with providing the best products and services, though that may not be enough to convince even the happiest customer to leave a positive review.
How Do Online Reviews Impact a Business?
Research has shown that even a single negative review could turn off more than 20% of potential customers. The volume and quality of online reviews also factors into your overall online visibility compared with competitors. These factors alone make it critical for any business to ensure they are doing everything possible to encourage customers to leave a review online.
The Right Way to Build Online Reviews
Online reviews are a valuable tool for consumers and businesses to access direct feedback from other customers. This is valuable resource for all of us, and it is only valuable if those reviews are genuine. Google and other major review sites all have policies and processes in place to monitor online reviews. The helps to ensure that false or malicious reviews, both positive and negative can be filtered out.
Why Choose Atlantic Digital Marketing Company for Reputation Management?
Our process is focused on generating positive reviews from your actual customers in line with specific guidelines and working with the review platforms to remove reviews that violate their policies. Over the long term, this approach delivers the best possible results.
Each online review campaign is custom-tailored to your specific needs:
- Mitigating negative reviews
- Generating new reviews
- Email and/or Text-based solutions
- Integrations with your CRM or EMR
Ready to Improve Your Online Reviews?
Whether you are in need of online review generation campaigns or multi-channel marketing strategies, all of our partnerships begin with a free digital marketing consultation. Contact us now and take the first step to growing your business online!